By: Katie Lazzara
Chegg.com has been a useful resource for students wishing to save money by renting textbooks. This recent resource has given students a new outlet for purchasing, renting and returning books that has revolutionized savings for many. The following is a Q&A with the Vice President of Public Relations for Chegg, Tina Couch:
Q: How long as Chegg.com been an active Web site?
A: Chegg.com was launched nationally in 2007 as a textbook rental site.
Q: Do you guarantee savings for your patrons?
A: To date, Chegg has saved students over $155 million and guarantees that if a customer is not satisfied in any way with their order, they can return the book within 30 days and receive a refund.
Q: Do you have any recent statistics on how much money students have saved by shopping on your Web site?
A: Like I said before by using Chegg.com the savings students accumulate continue to increase! If a student rents all their textbooks from Chegg, they can save on average $500 per year. That’s like a $2,000 scholarship to school!
Q: Besides saving money, what kind of benefits will students receive from shopping on your Web site versus shopping at a local campus bookstore?
A: In addition to significant savings, Chegg gives students access to 4.2 million textbook titles from our online catalog, lightning fast shipping and free returns. Every time a student rents from Chegg, we plant a tree on the student’s behalf through a partnership with American Forest’s Global ReLeaf Program.
Q: Do you allow students to mark in the textbook in any way?
A: Chegg allows students to highlight within reason and asks that students do not write in the books. We request that customers keep the books in good condition for the next person!
Edited by: Ashton McKinnon
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This Q&A feels more like a service to Chegg than to readers. It's good promotional copy for one company, but it doesn't help people compare their options or evaluate the claims of this company.
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